Corporate Profile

AirAsia X Berhad (AirAsia X) is a leading long-haul, low-cost airline operating primarily in the Asia-Pacific region. Established as Fly Asian Express (FAX) in 2006, we started out servicing rural areas of Sarawak and Sabah with turboprop aircraft before undergoing a comprehensive rebranding in September 2007 followed by our first flight to the Gold Coast, Australia in November 2007.

As of 15 July 2020, AirAsia X serves 26 destinations across Asia (Singapore, Bali, Sapporo, Tokyo, Osaka, Nagoya, Fukuoka, Seoul, Busan, Jeju, Taipei, Xi’an, Beijing, Hangzhou, Chengdu, Shanghai, Chongqing, Changsha, Wuhan, New Delhi and Amritsar), Australia (Sydney, Melbourne - Avalon and Perth), the Middle East (Jeddah) as well as the United States of America (Hawaii-Honolulu) and operates out of two hubs: Kuala Lumpur and Bangkok. We are the first low-cost airline in Asean to be given approval by the Federal Aviation Administration to operate into the USA.

As of 31 December 2019, we have a core fleet of 39 Airbus A330 aircraft including 15 in our affiliates – 13 in AirAsia X Thailand and two in AirAsia X Indonesia*.

Based on our breakthrough business model, we believe we have the lowest unit cost base of any long-haul airline in the world, with cost per available seat kilometre (CASK) of US¢3.04 and CASK (excluding fuel) of US¢1.88 for the year ended 2019. This enables us to offer fares that are targeted, on average, to be 30% to 50% lower than full-service carriers and to stimulate new market demand.

On top of that, AirAsia X offers a Quiet Zone cabin on all flights across our network. The service enhancement is exclusively for guests above the age of 12. The Quiet Zone features soft lighting and a more relaxed cabin atmosphere, which help to ensure a more pleasant journey.

AirAsia X was voted as having the World’s Best Low-Cost Airline Premium Cabin for seven consecutive years while the AirAsia Group was named the World’s Best Low-Cost Airline for 11 consecutive years at the Skytrax World Airline Awards held during the Paris Air Show.

*AirAsia X Indonesia is currently suspended.

AAX Plane