Delivering positive impact across our business starts with good corporate governance and establishing strong policies and standards. We continue to strengthen our sustainability attainments.
Rolled out the Anti-Bribery and Anti-Corruption e-learning module
Conducted a corruption risk assessment for most operations and lines of businesses
Broadened outreach to build awareness of future changes in sustainable aviation
Incorporated climate-related extreme weather events into our Business Continuity Plan
As climate-related risks gain prominence due to the increasing severity and regularity of climate events, we have included business continuity plans for extreme weather conditions for heat waves, floods and wildfires.
Heatwaves could impact airside operations. Measures to mitigate it include:
With increased precipitation and rising sea levels, floods are becoming a more significant threat to our operations. Measures include:
In wildfire-prone areas, measures to mitigate such disasters include:
We strive to encourage sound ESG practices across our supplier chain. Our preference is to source locally if possible, with consideration of user specifications, quality and compliance requirements, supply chain dynamics and other commercial issues in our vendor selection process.
Our expectation is that our suppliers, vendors, contractors, consultants, agents and other providers of products and services who are doing business with us to comply to the following policies:
To create a seamless journey with AirAsia, we put in place various solutions to enable guests to carry out travel requirements independently. One of many positive results has been reducing or entirely eliminating their queueing time at check-in counters, through initiatives such as
At AirAsia, we're taking action to tackle climate change and reduce our carbon footprint with a clear goal to reach Net Zero emissions by 2050.
We all know that travel, like many things we enjoy, leaves an impact on the planet. Here's the good news – together, we can make a difference. From the steps AirAsia is taking to cut emissions to the choices you can make as a traveller, every action counts. Let's explore how we can all be part of the solution.
Technology helps us streamline the behind-the-scenes processes that once relied heavily on manual work. Today, digital systems and AI enable our Allstars to work smarter, faster, and with greater accuracy. Here are some of our key initiatives:
We use a dynamic model to assign aircraft to flight legs in the most efficient way. It factors in fuel burn, maintenance needs, crew compatibility, and passenger demand, optimising schedules in real time to minimise disruptions.
Trip files are sets of documents that are required to be filed to regulators to record each flight arrival. Every trip file contains an average of 20 A4 sheets of printed material.
Our AI-powered GOMBot helps ground staff quickly retrieve information from manuals and SOPs, removing the need for printed documents at stations.
Manifests are now auto-uploaded and shared digitally with immigration authorities, eliminating the need for advance paper printing.
We're giving our Allstars the tools and data they need to make fast, informed decisions. With real-time insights and intuitive digital platforms, everyday tasks become safer, more efficient, and more seamless for both crew and guests.
To build stronger data capabilities across the organisation, we offer a Citizen Analytics programme that trains Allstars to access, analyse, and visualise data using self-service tools like Google Looker Studio. In 2024, our Corporate Data Literacy score of 70.2% shows strong progress and room to deepen our analytics culture.
Protecting data and system is critical to maintaining trust with our guests, Allstars, and partners. Our Information Security framework ensures that sensitive information, whether personal, operational, or financial, is safeguarded against evolving cyber threats.
We take a holistic, risk-based approach to information security:
Allstars receive regular training and awareness programs to recognise and respond to cyber risks.
Clear policies and protocols guide how we handle data, respond to incidents, and maintain compliance with regulations.
Advanced security solutions protect our networks, applications, and digital platforms from threats.
We take precautionary measures to enhance Allstars' awareness and knowledge of cyber threats to cultivate cyber risk awareness and a culture of compliance with security measures and protocols.
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