Progress at a Glance

63.7
 
gCO2/ASK
(2023: 64.4)
72.3
 
gCO2/RPK
(2023: 74)
129,189
tonnes
CO2 avoided
From Fuel efficiency programme
(2023: 129,469 tonnes)
7.3mil
tCO2
CO2 Emissions
(2023: 6mil tCO2)
62%
 
Waste Diverted
From disposal
(2023: 49%)
6%
718,111kg
Food Waste
Generated
(Below 30% food waste
target; 2023: 765,416 kg)
21%
 
Women in
Leadership
(2023: 32%)
7.7%
 
Female Pilots
(2023: 7%)
24.1%
 
Women in IT
(2023: 23.9%)
10%
 
Women
Engineers
(2023: 8.9%)
>RM2.9mil
 
Training
Investment
(2023: >RM3.7mil)
RM176,150
 
AirAsia
Foundation
Grants awarded
(2023: RM244,097)
76%
 
On-time
performance
(2023: 77%)
89%
 
Load factor
(2023: 88%)
47
 
NPS score
(2023: 52)
6.4
Per 10,000 passengers
Baggage
mishandling rate
(Global ave: 69)

Key Highlights

EES Pillars

Environmental

Cutting emissions and managing our environmental footprint

Economic

Leading transformation with innovation and integrity

Social

Nurturing people and communities through inclusion, safety and growth

SDGs

SDG 5
  • 16.67% of our Board of Directors is made up of women
  • 5% of our pilots are women
  • 223 Allstars completed our online anti-harassment module on Outclass
  • Enhanced our gender pay gap analysis
  • Introduced the Diversity Recruitment Guidelines
SDG 8
  • Provided employment for 1,351 Allstars
  • 19 AirAsia X Allstars participated in the #KnowTheSigns Human Trafficking awareness course
  • Zero work-related fatalities
SDG 9
  • Implemented multiple fuel-saving initiatives, resulting in 2,430 tCO2e of avoidance
  • Set to induct our first Airbus A330neo aircraft by 2026 and the Airbus A321XLR by 2028
  • Introduced the AskBo chatbot
SDG 11
  • Implemented a Safety Management System to ensure operational risks are proactively managed, with relevant procedures to prevent serious incidents
  • Implemented turbulence briefings during pre-flight and in-flight briefings to enhance cabin crew awareness
SDG 12
  • Local suppliers constituted 48% of our supply chain expenditure
  • Implemented multiple fuel-saving initiatives, resulting in 769 tonnes of fuel saved
  • Collaborated with Santan to introduce compostable food packaging
SDG 13
  • Implemented sustainable fleet management by ordering the latest aircraft type: Airbus A330neo and A321XLR
  • Conducted CORSIA: Monitoring, Reporting and Verification (“MRV”) of carbon emissions
  • Disclosed Scope 1, 2 and 3 emissions
SDG 16
  • Established Board oversight of sustainability through the RMC
  • 87% of AirAsia X Allstars participated in the Anti-Bribery & Anti-Corruption e-learning module on Outclass
  • Zero incidents of corruption
SDG 17
  • Approximately 743 active suppliers and vendor partners across the globe
  • Engaged with ICAO for CORSIA compliance
  • Engaged with regulators
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